[et_pb_section fb_built=”1″ next_background_color=”#7e090c” admin_label=”FAQ” _builder_version=”4.23″ background_color=”#E5D3B0″ module_alignment=”center” custom_margin=”|||” custom_padding=”100px|0|100px|0px|true|false” top_divider_style=”waves2″ top_divider_color=”#4F2D11″ top_divider_height=”55px” bottom_divider_style=”waves2″ bottom_divider_height=”48px” da_disable_devices=”off|off|off” border_radii=”on|0vw|0vw|0vw|0vw” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.22.2″ global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.22.2″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”Montserrat|300|||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Montserrat|300|||||||” header_2_font_size=”40px” header_2_line_height=”1.5em” header_3_font=”Montserrat|300|||||||” header_3_font_size=”30px” max_width=”600px” custom_margin=”|||” custom_margin_tablet=”0px|50px||50px” custom_margin_last_edited=”off|desktop” custom_padding=”|||” header_2_font_size_tablet=”” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#4F2D11″ closed_toggle_background_color=”#ffffff” icon_color=”#2f8cff” _builder_version=”4.23″ toggle_text_color=”#4F2D11″ toggle_font=”Montserrat|300|||||||” toggle_font_size=”20px” toggle_line_height=”1.6em” body_font=”Montserrat|300|||||||” body_text_color=”#7E090C” body_font_size=”16px” body_line_height=”2em” text_orientation=”left” animation_style=”zoom” animation_direction=”top” animation_intensity_zoom=”10%” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”What kind of beans do you use?” open=”on” open_toggle_text_color=”#E5D3B0″ icon_color=”#4F2D11″ _builder_version=”4.23″ body_text_color=”#E5D3B0″ body_font_size=”20px” background_color=”#8B5E3C” background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px”]<\/p>\n
Arabica<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How soon before shipping do you roast?” open_toggle_text_color=”#E5D3B0″ icon_color=”#4F2D11″ _builder_version=”4.23″ body_text_color=”#E5D3B0″ body_font_size=”20px” background_color=”#8B5E3C” background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px” open=”off”]<\/p>\n
If we are mailing it, within a few days of the roast.\u00a0 That is only to let it degas a bit more while going up on an airplane if that is how it makes its way to you.\u00a0 If you are a porch pickup, your coffee was roasted within this week.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Why do the beans look different than the last time?” open_toggle_text_color=”#E5D3B0″ closed_toggle_text_color=”#E5D3B0″ icon_color=”#4F2D11″ _builder_version=”4.23″ body_text_color=”#E5D3B0″ body_font_size=”20px” background_color=”#8B5E3C” background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px” open=”off”]<\/p>\n
There is no such thing as an identical harvest. Different areas, different weather conditions, different washing processes, all of these things and more can affect the way they look, but trust us – they are all magic.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What is the best way to store coffee?” open_toggle_text_color=”#E5D3B0″ icon_color=”#4F2D11″ _builder_version=”4.23″ body_text_color=”#E5D3B0″ body_font_size=”20px” background_color=”#8B5E3C” background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px” open=”off”]<\/p>\n
In the bag it came in. The bags we use contain a one-way valve to allow the beans to continue to degas.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How do I brew it?” open_toggle_text_color=”#E5D3B0″ icon_color=”#4F2D11″ _builder_version=”4.23″ body_text_color=”#E5D3B0″ body_font_size=”20px” background_color=”#8B5E3C” background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px” open=”off”]<\/p>\n
Here at KC Roasters we are a big fan of the French press but you can cold brew, pour over, use the drip method, percolate, chemex, or any other way you like to brew it. Click here<\/a><\/strong> to learn how.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What does SHG\/HG stand for?” open_toggle_text_color=”#E5D3B0″ icon_color=”#4F2D11″ _builder_version=”4.23″ body_text_color=”#E5D3B0″ body_font_size=”20px” background_color=”#8B5E3C” background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px” open=”off”]<\/p>\n Strictly High Grown \/ High Grown<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can you grind it for me?” open_toggle_text_color=”#E5D3B0″ icon_color=”#4F2D11″ _builder_version=”4.23″ body_text_color=”#E5D3B0″ body_font_size=”20px” background_color=”#8B5E3C” background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px” open=”off”]<\/p>\n Yes, just let us know how you plan on enjoying it.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I get a two pound bag? ” open_toggle_text_color=”#E5D3B0″ icon_color=”#4F2D11″ _builder_version=”4.23″ body_text_color=”#E5D3B0″ body_font_size=”20px” background_color=”#8B5E3C” background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px” open=”off”]<\/p>\n We will gladly make a special order for you. Just send us a message or give us a call<\/strong>.<\/a><\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What about a five pound bag?” open_toggle_text_color=”#E5D3B0″ icon_color=”#4F2D11″ _builder_version=”4.23″ _module_preset=”default” body_text_color=”#E5D3B0″ body_font_size=”20px” background_color=”#8B5E3C” background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px” open=”off”]<\/p>\n We will gladly make a special order for you. Just send us a message or give us a call<\/strong>.<\/a><\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Where else is your coffee sold? ” open_toggle_text_color=”#E5D3B0″ icon_color=”#4F2D11″ _builder_version=”4.23″ _module_preset=”default” body_text_color=”#E5D3B0″ body_font_size=”20px” background_color=”#8B5E3C” background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px” open=”off”]<\/p>\n Currently we are available at The Neighborhood Chef \u2013 Maryville\u2019s local catering kitchen.\u00a0 Chef Willie keeps it in stock, available for purchase between 4-6 on Thursdays.\u00a0 Please just give us a heads up before you head that way, so we can make sure he is fully stocked in what your preference is!\u00a0 You can let us know if you want it ground, and if so, how you would like for it to be ground.\u00a0 In addition, when J Danforth opens downtown, you can pick it up there!<\/p>\n Porch pickup is available locally, as well as a once a week drop off in both Knoxville and Maryville.\u00a0 In addition, with a little notice, it can be picked up at Advanced Printing located on Old Knoxville Highway, next to Pellissippi Parkway and Food Lion, as well as at Sky City Entrepreneur Center, just let us know!<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”When do you roast your coffee? ” open_toggle_text_color=”#E5D3B0″ icon_color=”#4F2D11″ _builder_version=”4.23″ _module_preset=”default” body_text_color=”#E5D3B0″ body_font_size=”20px” background_color=”#8B5E3C” background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px” open=”off”]<\/p>\n We roast coffee on Tuesdays and Thursdays and ship on Wednesdays and Fridays.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What if I don\u2019t like it? ” open_toggle_text_color=”#E5D3B0″ icon_color=”#4F2D11″ _builder_version=”4.23″ _module_preset=”default” body_text_color=”#E5D3B0″ body_font_size=”20px” background_color=”#8B5E3C” background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px” open=”off”]<\/p>\n We will work with you to hopefully replace it at our expense with another bean, or if you prefer, refund your money.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you offer dark dark dark coffee? ” open_toggle_text_color=”#E5D3B0″ icon_color=”#4F2D11″ _builder_version=”4.23″ _module_preset=”default” body_text_color=”#E5D3B0″ body_font_size=”20px” background_color=”#8B5E3C” background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ toggle_font=”Montserrat|600|||||||” toggle_font_size=”24px” open=”off”]<\/p>\n A big no to the oily dark; yes, to dark.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.23″ text_font=”Montserrat|300|||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Montserrat|300|||||||” header_2_font_size=”40px” header_2_line_height=”1.5em” header_3_font=”Montserrat|300|||||||” max_width=”600px” custom_margin=”|||” custom_margin_tablet=”0px|50px||50px” custom_margin_last_edited=”off|desktop” custom_padding=”|||” header_2_font_size_tablet=”” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_accordion open_toggle_text_color=”#ffffff” open_toggle_background_color=”#2f8cff” closed_toggle_text_color=”#ffffff” closed_toggle_background_color=”#2f8cff” icon_color=”#ffffff” _builder_version=”4.23″ toggle_font=”Montserrat||||||||” toggle_font_size=”18px” toggle_line_height=”1.6em” body_font=”Montserrat||||||||” body_text_color=”rgba(255,255,255,0.8)” body_line_height=”1.9em” custom_margin=”||60px|” animation_style=”zoom” animation_direction=”top” animation_intensity_zoom=”10%” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” locked=”off” global_colors_info=”{}”][et_pb_accordion_item title=”About the Beans” open=”on” open_toggle_text_color=”#E5D3B0″ icon_color=”#E5D3B0″ _builder_version=”4.23″ body_text_color=”#E5D3B0″ background_color=”#7E090C” background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″]<\/p>\n At KC Roasters, we focus on the bean, not the “blend”.<\/p>\n Read<\/span> More…<\/span><\/strong><\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Where Do the Beans Come From?” open_toggle_text_color=”#E5D3B0″ icon_color=”#E5D3B0″ _builder_version=”4.23″ body_text_color=”#E5D3B0″ background_color=”#847B53″ background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ open=”off”]<\/p>\n We currently partner with 5 beautiful countries across the world. Can you guess where?<\/p>\n Read<\/span> More…<\/span><\/strong><\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”The Roasting Process” open_toggle_text_color=”#E5D3B0″ closed_toggle_text_color=”#E5D3B0″ icon_color=”#E5D3B0″ _builder_version=”4.23″ background_color=”#8B5E3C” background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#4F2D11″ open=”off”]<\/p>\n The three main methods to process coffee are Natural (also called dry process), Washed (also called wet processed) and Honey (also called pulped natural). Each method of coffee lends itself to a different final cup flavor.<\/span><\/p>\n Read<\/span> More…<\/span><\/strong><\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Subscribe Now” open_toggle_text_color=”#E5D3B0″ icon_color=”#E5D3B0″ toggle_icon=”||divi||400″ _builder_version=”4.23″ body_text_color=”#E5D3B0″ background_color=”#4F2D11″ background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ open=”off”]<\/p>\n Click here<\/strong><\/a><\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Contact Us” open_toggle_text_color=”#E5D3B0″ icon_color=”#E5D3B0″ _builder_version=”4.23″ body_text_color=”#E5D3B0″ background_color=”#847B53″ background_enable_color=”on” box_shadow_style=”preset2″ global_colors_info=”{}” toggle_text_color=”#E5D3B0″ open=”off”]<\/p>\n Click here<\/strong><\/a><\/span><\/p>\nImportant and Interesting Info<\/h2>\n